Man: You once told me the wrong dates for the MTA exam. It’s February 3rd.
Me: *checks dates* The website says March 3-21.
Man: No, it’s February 3rd.
Me: TODAY is February 3rd. The website says the APPLICATION period is March 3-21. Test dates aren’t posted yet.
Man: The paper you gave me before says February 3rd.
Me: *prints dates and highlights March 3-21* Here, these are the current dates.
Man:…but the paper you gave me-
Me: THROW OUT that paper (there is no paper). This is accurate. Use this one.
Man: But…but Febuary 3rd…
Me: Feel free to apply today. Or March 3-21. We’ll see what happens. . . .
Man: February 3rd.
Before the day ended, I witness Boy #1 punching Boy #2 directly in the face. Hard.
Boy #2’s mom is sitting out of sight.
Me: (to #1) Get out.
#1: He hit me first.
Me: Don’t care. Go home.
#2: We were playing.
Me: He punched you hard in the face, and you were PLAYING?
#1: My parents pick me up.
Me: (to #1)Go sit with your mother. (to #2) Sit over here and wait for your parent.
Mom #2: It’s okay. They know each other from school.
Me: It’s not OK, that kind of behavior is not allowed here.
#2’s mom comes, barely speaks English, so with a series of hand gestures and one parent having pity and translating, she understands.
Mom #1: Miss, I want to apologize, I’m so sorry my son hit your son. That is unacceptable. I will speak to him at home.
Mom #2: No, no! It’s OK don’t worry, they were playing. I’m not upset.
Me thinking: NO IT’S NOT OKAY WHY IS THIS OKAY YOUR SON GOT DUFFED IN THE JAW WHAT IS WRONG WITH YOU?!
Woman: Can we turn the volume up on the computer?
Me: No, the sound is disabled, you have to use headphones in order to hear.
Woman: The library doesn’t give out headphones?
Me: No, we don’t. I’m sorry.
Woman: WELL HE’S TAKING A TEST THAT HE NEEDS TO HEAR HE’S GOING TO FAIL!
Me: …If you have headphones from your phone they can also work.
Woman: I DON’T HAVE A COMPUTER AT HOME AND HE’S GOING TO FAIL BECAUSE YOU WON’T TURN ON THE VOLUME.
Me: I’m sorry, but I can’t enable the volume. The only way to solve this problem is to get headphones.
Woman: THIS IS RIDICULOUS YOU SHOULD HAVE HEADPHONES. HE’S GOING TO FAIL. *turns to son* IT’S THE LIBRARY’S FAULT YOU’RE GOING TO FAIL. TELL YOUR TEACHER.